Frequently Asked Questions

Complete Window Installations Frequently Asked Questions

Have a question? Look below to see if we have answered it in our FAQ! Otherwise, feel free to contact our team.

We can colour match most colours, most common colours being in the Dulux or Interpon colour range. Colour Selection | Jason Windows | Colour Inspiration

We would endeavour to match existing glass from our suppliers, however, due to the age of some homes certain glass types may no longer be available. In cases like this we will provide you with similar alternatives. – Glass – Jason Windows

Yes, you can. This requires a new framing system. Existing frames would be removed and new frames and glass installed. – Double Glazing | Windows | Doors | Jason Windows

Every product is custom made to suit your opening and product lead times are subject to variation.  Although we cannot provide a guarantee, we strive to arrange a scheduled installation date within 3 weeks from the acceptance of quotation.

We offer the complete service and will remove and dispose of all rubbish. This can be discussed in detail upon acceptance of the quotation.

Furniture and other items will need to be removed from the window/door opening. You are responsible for the removal and reinstallation of any window treatments including blinds, curtains, etc.

Yes, typically the old frames are larger than the opening and they will need to be cut out to be removed. Inherently this creates some fine dust that can settle on any items not removed from the area.

Whilst all care is taken, CWI is not liable for damages including but not limited to, flooring, plaster, paint, lining, texture coat etc. Any areas of concern will be outlined at the time of quotation.

No, existing frames generally need to be cut out from the opening. However, we can endeavour to save panels, sashes and fixed glass if discussed at the time of quotation.

Complete Window Installations provides a 10 Year Structural Warranty on windows/doors, while industry standards are generally 7 years.

Yes, for every frame that is removed on the day of installation, a new frame will be installed and glazed before we leave.

Note: If a situation occurs outside of CWI’s control, we will ensure the opening is secured in the interim.

Yes, this can be discussed at the time of quotation. This is typically subject to a structural report and a builder may be required to prepare the openings.

Perth Metro Area and surrounds.

Jason Windows & Glass Co Metro

All internal blinds and shutters will need to be removed, while external shutter removal can be discussed at the quotation stage.

Jason Windows – Welshpool

Homebase  – Subiaco

Glass Co Metro – Canning Vale

All frames are wiped over to check for imperfections.  If requested at measure stage, a glass cleaner can be arranged.

10% Deposit (on acceptance of quotation)

65% on Delivery of products/materials (when the products are delivered)

15% on Installation

10% on Completion

Sliding Windows

Awning Windows

Fixed Windows

Gas Strut Servery

Bi-fold Windows

Louvre Windows

Double-hung Windows

Casement Windows

Hinged Doors

Sliding Doors

Stacker Doors

Bi-fold Doors

Pivot Doors